The lounge area was closed during the whole of our stay. Accommodation is clean and comfortable. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. BESTWESTERN Plus Clos Syrah. Extremely well presented. We appreciate your loyalty to our brand. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Best Western Plus Clos Syrah that suits you best. A very good hotel with parking. In the rooms, the toilet paper dispenser comprises two rollers. Please enter a valid email address. The reception staff were very accommodating (given that the place was very busy on night 1) and we changed rooms until we found one that suited (third time lucky!) The bar has a nice collection of cognac's and local liquors, the house wine is good enough :) we'll keep this one on our list for a future occasion. Free parking is available on site. BESTWESTERN Plus Clos Syrah, Mr & Mrs FRAMER, Following your return, we wish to respond to your complaints and allegations. ), Special diet food available (vegetarian, halal, kosher, etc. The bathroom was a little tired, but I sure they'll get round to doing it up soon. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. The separate toilet has no window and limited ventilation, but that's just a minor detail. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We would like to tell you that Bestwestern did not spend a fortune in the works, I did. We were passed two or three times without any acknowledgement, a simple hello we will be with you shortly would have done We didn't use the resturaunt as we only wanted a snack so we had to go and find a fast food place The room was very nice, great aircon and the bed was amazing, I have to say I could have slept until noon. We inform our guests by all means possible of our work and we do not direct the sites of reservations which themselves take care to highlight the information that we transmitted to them. A buffet breakfast is available on the morning. Pool was clean and inviting and breakfast good. We are sorry if our reception team did not live up to your expectations, however, we offered you another room as soon as possible in a higher category. And we had a negative feedback from you, not once but three times. Waitting for welcome you again Best regards, Dear Mr Evans, Thank you for sharing again your experience on every website you find, So we'll answer you again. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Y.RUSPELER Manager. Book Best Western Plus Clos Syrah, Valence on Tripadvisor: See 465 traveller reviews, 207 candid photos, and great deals for Best Western Plus Clos Syrah, ranked #5 of 21 hotels in Valence and rated 4 of 5 at Tripadvisor. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Contributions should be travel related. Clos_Syrah_Valence, Directeur général at Best Western Plus Clos Syrah, responded to this review Dear Mr Evans, Thank you for sharing again your experience on every website you find, So we'll answer you again. Our booking had mysteriously vanished, but as it was just for a night, the friendly and helpful receptionist found us a room. Your opinionis very important to us and we value your feedback. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. The hotel restaurant is excellent value. Best Western Valence biedt 24 uursreceptie, roomservice en krant aan. We contact a taxi company as soon as a customer asks us and we try to find a taxi as soon as possible. We inform the chef and his team of your compliments about your meal with Clos Syrah. Hotel might be good for young people (nice bar) but not for retired people. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Despite the fact that we regularly drive up and down the nearby autoroute we will not be making a return visit. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. We hope to receive you soon to offer you a superior experience. About Best Western Hotels & Resorts Portes-les-Valence Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. How to get to Best Western Plus Clos Syrah from Lyon - Saint Exupery Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. We have never reduced the quality of our services to a group. And no one in our team would allow such disrespect to our guests. If you booked through us and want to leave a review, please sign in first. On a more positive note the swimming pool was lovely as were the staff at the restaurant who were incredibly attentive and helpful. Only problem is the uncertainty about restaurant availability! Search for Best Western Plus Clos Syrah discounts in Valence with KAYAK. We are sorry that the restaurant has not lived up to your expectations. Valenceâs Exhibition Center is 2.9 mi away. We want to assure you that the well-being of our guests is important for the all of our team. Travelocity Price Guarantee . Valenceâs Exhibition Centre is 4.6 km away. The staff of our reception is present on site 24/24 to answer all your requests. Each time we left the hotel, on our return we found that our keycard did not allow reentry to our room. We contact a taxi company as soon as a customer asks us and we try to find a taxi as soon as possible. Wine prices are defined according to their name, year and aging. Tucked away close to major highways. The most helpful contributions are detailed and help others make better decisions. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. And we try to make the noise mimimun. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Finally, we do not understand why you explained nothing at the reception, expect the a/c the evening. Good service, nicely presented plates, well prepared. Maybe the next time, before posting every where, you could talk over it with receptionist and manager ? Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We try to do our most so that customers do not suffer too much inconvenience. Indeed, a bottle of wine was served to you by the latter at night. Thanks! On behalf of our entire team, I would like to apologize for failing to exceed your expectations. When we finally checked out, there was an eight year old boy sitting behind the reception desk. Dear Guest, Thank you for completing the survey regarding your recent stay at our property. You just paid and left. Some of the rooms have undergone a serious refurbishment, however we preferred one with a terrace leading onto the garden. The private bathrooms have a bath or shower and a hairdryer. Your business is very important to us and we value your feedback. And we are sorry if your stay did not live up to your expectations but we tried everything to be able to propose you a pleasant stay. France may have travel restrictions in place due to COVID-19. Best regards. We would be delighted to welcome you again to discover our restaurant that you could not taste but that is at the heart of your concern. Send your own question to the property below. The room was clean and cool. I just have a remark for the room service. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Booking.com™. Sincerely, Yves Ruspeler Best Western Clos Syrah, Dear guest, I thank you for taking the time to tell us about your experience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. The breakfast was adequate but Euro 15 each extra. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Reviews are most valuable when they are original and unbiased. Open wines feature some of the best wines in the Rhone. Wine prices are defined according to their name, year and aging. Therefore, she advised you the best solution following your request not to move being to have you deliver a meal within our establishment. Our room was medium size, very comfortable, with excellent a/c and easy reliable wifi. The hotel website showed imagery of a large pool and outside bar area. If you are staying here, avoid the breakfast but make sure to try the restaurant and the swimming pool! The variety of food at breakfast was outstanding, and we loved the bright 'moving parrot' picture behind the breakfast bar! Guests enjoy the pool. All cribs and extra beds are subject to availability. Looking forward to welcoming you again, Best Regards. No apology, she didn't even look to see if there were any other rooms. Top Location: Highly rated by recent guests (8.0), 끸 Indeed, we are a brasserie that offers quality food at affordable prices. Come and experience our hotel near the major tourist attractions. The phones did not work once throughout our stay. Unfortunately two of the plug sockets in our room didn't work at all and the door onto the balcony area didn't lock which was a little disconcerting but we worked around this as we were only there overnight. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We are aware that the view on the websites currently does not reflect our hotel but we do our utmost to advise guests at the time of booking and are sorry if you have not seen it. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. 2 properties in Valence like Best Western Plus Clos Syrah were booked in the last 12 hours on our site. Manager Y. RUSPELER. The surrounding area is okay but nothing enjoying, a hill shields the noise from the motorway, the hotel is located on an access road to the highway so enjoy the food, the pool and the bed instead. Enjoy your stay. I called for a reservation and got directions. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Friendly staff, good restaurant, safe parking space. Our park and our swimming pool are undergoing renovations and we put a message on our websites to warn our customers. Come and experience our hotel near the major tourist attractions. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. List your place today Hotel is easy to find and well situated. The only way to leave a review is to first make a booking. In the Valencian region we had very low temperatures until yesterday, Thursday, May 23, 2019. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The air-conditioned guest rooms feature a balcony, a safety deposit box and a desk. Room was drafty and cold. 낍 Our team would be delighted to be able to tell you the sites to visit and the different methods of access. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Weâll even let you know about secret offers and sales when you sign up to our emails. The maximum number of cribs allowed depends on the room you choose. I left for a business meeting in the morning only to be called by my partner who informed me that a builder had been leering at her through the window of our room; when she reported this to the hotel receptionist she was met with a shrug and a chuckle, the response being "well what do you expect, maintenance!". We appreciate your loyalty to our brand. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Your satisfaction is our priority and your feedback helps us continually improve our equipment and service. yves r, Directeur général at BEST WESTERN Clos Syrah, responded to this review Dear guest, I thank you for taking the time to tell us about your experience. No restaurant, no review. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Very clean room, helpful staff. We are sorry that the restaurant has not lived up to your expectations. Our chef offers a menu at the price of 29 euros based on fresh, local and seasonal products.For this reason, we preferred to offer a reduced menu that is different each week. Our guests praise the pool and the helpful staff in our reviews. I was really disappointed. Easy to find with easy parking on the edge of Valence. All content should be genuine and unique to the guest. The Room is Nice and The bed very comfortable. S$ 133 per night (Latest starting price for this hotel). On our final night no toilet paper was provided in our room and no one was manning the reception desk. Certain services and amenities may be reduced or unavailable as a result. Surprised because our housekeepers are no longer in our hotel at 4PM, so the rooms are therefore ready at this time. Thank you again for taking the time to complete the survey. Beds are comfortable and service is good. When the first one is finished, the second one goes down automatically and we recharge the various equipment of the room every day. Foie gras was completely overwhelmed by a pile of powdery crumbs of some sort and and overly citrus sticky sauce, could not even taste the foie gras. This allows us to verify that our reviews come from real guests like you. We try by all means to propose to our guests solutions quickly (change of room, explanation of our services, service of the bar ...). Bed is really big too France standards! At 1700 we tried the tapas in the bar but there was a very limited choice of about 4 items, and the quality was mediocre - this put us off eating in the restaurant, so we ordered steaks from the room service menu. We were somewhat surprised. We had our dinner on the terrace in the warm evening sunshine, but the air conditioned main restaurant was available for anyone preferring to stay cool. Each team at our facility is dedicated to providing the best service to our customers and you have recognized it. Don’t include any personal, political, ethical, or religious commentary. I am currently still staying in this hotel but hopefully not for much longer! Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, The property usually replies within a few minutes. We are pleased to learn that your stay was fully satisfactory and thank you for pointing out so many positif things about our hotel restaurant. Unlike our other stay by the beach in the same class, there were no odor or mosquitoes in the rooms. Renovation works are currently taking place at our facility, which are notified on the Bestwestern website: https://www.bestwestern.com/en/EN/book/hotels-in-valence/best-western-clos-syrah/ propertyCode.93633.html And on Booking.com and our personal website. Workers should only start at 9am, if they ever start before the management or reception team will inform them to immediately stop the noise. Son restaurant et sa cave saurons vous séduire pour un ⦠Near Valence Museum. Best Western Plus Clos Syrah takes special requests – add in the next step! We offer prices ranging from 6 euros for a glass of wine, 30 euros for a bottle and of course, grand cru wines at more expensive rates. In summary this place seems to revolve around their restaurant which given the food we ate was unimpressive. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. À la disposition de celles-ci, deux salons professionnels entièrement équipés de 36 et 90 m², pouvant accueillir de 20 à 35 personnes. Smart and clean. Get instant confirmation with FREE cancellation at most properties on our site! And we are sorry if your stay did not live up to your expectations but we tried everything to be able to propose you a pleasant stay. Regards, Yves Ruspeler Owner Best Western Plus Clos Syrah. Thank you to highlight the quality of our equipments, restaurant and staff. The restaurant is excellent. The work does not begin until 9:00 am and finish no later than 5:00 pm. We put a message on the various booking sites, our website and our social media to warn our customers that work is in progress and that inconveniences can take place. Location and facilities perfect for those traveling in pairs, Boulevard Pierre Tezier, 26000 Valence, France, Best Western Plus Clos Syrah has been welcoming Booking.com guests since Aug 5, 2008, I already have a booking with this property, Top Location: Highly rated by recent guests (8.0), Free private parking available at the hotel. You placed your hand in front of your mouth and declared that you no longer wanted to speak to the reception team when they only wanted your stay to be as good as possible. Check for travel restrictions. We chose to have wine as an aperitif and, as a result, were straightaway served our starters. Je kunt daarnaast als een gewaardeerde gast van Valence Best Western gebruikmaken van een zwembad en een lounge die op locatie beschikbaar zijn. But we pay special attention to the well-being of our clientele and we have never disrespected them. The receptionist on arrival informed you that our restaurant was closed on Sunday evening, and that an email was sent to you via Booking.com (it was sent on September 25th at 4:33 pm, we have written proof on Booking) and not that Booking would warn you. The restaurant is of a good standard and was well attended by non hotel guests, maybe best to reserve a table. Absolutely amazing! The iced Autumn pear juice, the strawberry jam and especially one fragrant flower taste ham were savory. I usually make more coffees from the one package so I left the open package on the table with caffee in it for another day and left the room. The Best Western Valencia Inn is located in beautiful Valencia, California, gateway to Southern California. Would definitely stay here again if in the area. No fridge. We have rooms available from all the favorite hotel chains worldwide. Lock in a great price for Best Western Plus Clos Syrah – rated 8.5 by recent guests! printed menus, magazines, pens, paper) removed, Use of cleaning chemicals that are effective against coronavirus, Linens, towels, and laundry washed in accordance with local authority guidelines, Guest accommodation disinfected between stays, Guest accommodation sealed after cleaning, Guests have the option to cancel any cleaning services for their accommodation during their stay, Screens or physical barriers between staff and guests in appropriate areas, Food can be delivered to guest accommodation, All plates, cutlery, glasses, and other tableware sanitized. Overall not much close to the hotel but if your heading down south or across France it's perfect for a stop. * Nice hotel, convenient location close to the motorway and with the excellent standard of the rooms, including air conditioning and a private balcony toward the hotel's pleasant gardens and large swimming pool. We are sorry if you have not seen the mention of this work but we have been advising our guests since December. Hotel chain/brand: A fridge in the room would be a welcome addition. Having chosen to have the financial gain of a private party of 50 diners, the hotel management should have made sure that that decision for their benefit, did not reduce the facilities/service provided to other guests. On arrival, even though I had paid in advance for our room, I was told that there was no record of my booking and that no rooms were available. The air-conditioned guest rooms feature a balcony, a safety deposit box and a desk. The restaurant is good as well. The private bathrooms have a bath or shower and a hairdryer. We have never reduced the quality of our services to a group. Despite other comments here, we enjoyed breakfast. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. 1174220,1242370|3,1245410,1245960,1236520,1245760|4,1242280|2,1245760,1246510,1249520,1240620,1242370|1,1251810,1251700|2,1245980,1230900,1242370,1248480,1251700,1238790,1250860,1216210,1251700|4,1243610,1239730,1242280|3, Best Western Plus Clos Syrah (Hotel), Valence (France) Deals, Amenities of Best Western Plus Clos Syrah, Staff follow all safety protocols as directed by local authorities, Shared stationery (e.g. When you made your reservation we contacted you to tell you that the room booked was not on the ground floor but on the 1st floor overlooking Boulevard. All distances are measured in straight lines. Car parking inside the hotel's own gate. Discover genuine guest reviews for Best Western Plus Clos Syrah along with the latest prices and availability â book now. Didn't get a great chance to check out the town but hotel was located not far off the freeway which made for easy entrance, exit. Sincerely, Yves Ruspeler Owner Best Western Plus Clos Syrah. Room was not ready when we checked in at 4:00 pm. Only accompanied by a few potatoes is this a really high price that is more then in Ann Sophie Pic's restaurant which is a whole other level of cooking... Let alone the wine list, look everyone has too earn money but when you take a bottle of wine that's sold in stores for 8€ and then find this wine on the list for around 50€? And we had a negative feedback from you, not once but three times. The room service throw it in a trash. Indeed, you are talking about an eight year old child behind the reception at check-out ... no children were present at our hotel and it was our reception manager who made the check-out (a young woman close to thirties ...) We take note of the various remarks made by our customers, whether it concerns equipment, service or even staff.
Basilic And Co Romans, élevage Caniche Toy Abricot, Week-end Sud Ouest Amoureux, Acteur Américain Héros De L'arme Fatale, Tarifs St Joseph De Tivoli, Haroun Streaming Gratuit, Omelette Aux Pâtes Et Lardons, Que Faire à Malines, Sainte-mère Léglise Débarquement, Météo évian Heure Par Heure, Drapeau Des îles, Pâtisson Pomme De Terre Poêlée, Le Léon Restaurant,